Senior Retail Operations Manager

2 weeks ago


Brisbane, Queensland, Australia Lovisa Pty Ltd Full time

Lead a high-performing team of retail managers across 6-10 stores, driving sales growth and operational excellence in the Brisbane region.

Awarded an estimated salary of $120,000 - $150,000 per annum, based on national averages for similar positions in Australia.

About Lovisa

Lovisa is a global fashion retailer with over 900 stores across 37 countries, offering an extensive range of on-trend jewellery at affordable prices. Our business thrives on innovation, customer service, and a passion for style.

Key Responsibilities
  • Drive monthly retail budgets and manage expense control across assigned stores
  • Coach, develop, and motivate store teams to achieve sales targets and exceptional customer service
  • Oversee management and recruitment of store teams, rosters, and wage control
  • Promote visual merchandising and ensure store presentation meets brand standards
Requirements

To succeed in this role, you will require:

  • Multi-site management experience in a fast-paced retail environment
  • Strong people management skills and performance management expertise
  • Excellent planning, organisational, and commercial awareness skills
  • A proven track record of delivering results in a dynamic retail setting
Benefits

Lovisa offers a comprehensive benefits package, including:

  • Generous product discounts
  • Unlimited fuel card
  • Personal development opportunities
  • Succeeding succession plans
  • Birthday leave
  • Freedom to express your personal style through our dress code policy


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