Sales Manager

4 weeks ago


Canberra, ACT, Australia Hyatt Full time
About the Role

The Sales Manager for MICE (Meetings, Incentives, Conferences, and Exhibitions) and Corporate is a key position at Hyatt Hotel Canberra - A Park Hyatt Hotel. This role is responsible for driving sales efforts and expanding the hotel's market share within the corporate and events sector.

Key Responsibilities
  • To meet and greet applicable VIP guests upon arrival / departure across all market segments as required.
  • Perform weekly sales, prospective, and account management calls from retention, development and acquisition.
  • Coordinate twice a year Client Appreciation Events for the local Canberra Market.
  • Utilize market analyst reports and daily arrivals report to target corporate clients within allocated market segments.
  • Build and nurture strong relationships with corporate clients, event planners, and industry stakeholders.
  • Act as the primary point of contact for MICE and corporate accounts, addressing their needs and ensuring high levels of satisfaction.
  • Conduct regular client meetings and site visits to understand their requirements and offer tailored solutions.
  • Identify and pursue new business opportunities to increase the hotel's presence in the MICE and corporate sectors.
  • Coordinate with the reservations, front office, and catering departments to ensure a high level of service and guest satisfaction.
What We Offer

As a Sales Manager for MICE and Corporate at Hyatt Hotel Canberra - A Park Hyatt Hotel, you will have the opportunity to work with a diverse and inclusive team, passionate about their work. You will also have access to our employee assistance program, above award wages, and training and development opportunities with over 2000 online learning modules to support your career development.

We take pride in empowering our employees to turn trips into journeys, encounters into experiences, and jobs into careers. Hospitality is more than just a job – it's a career for people who care. People like you. People like us.


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