Venue Operations Manager

1 week ago


Sydney, New South Wales, Australia Merivale Full time

About the Role

We are seeking an experienced and dynamic Venue Manager to join our team at Merivale. As a key member of our operations team, you will be responsible for leading and developing a diverse team of hospitality professionals to deliver exceptional guest experiences in our world-class venues.

Key Responsibilities

  • Lead and develop a high-performing team of hospitality professionals to deliver exceptional guest experiences.
  • Develop and implement effective operational strategies to drive business growth and improve customer satisfaction.
  • Collaborate with cross-functional teams to ensure seamless execution of events and operations.
  • Monitor and analyze key performance indicators to inform business decisions and drive continuous improvement.
  • Provide ongoing training and development opportunities to enhance team skills and knowledge.

Requirements

  • Proven experience in hospitality management, with a focus on operations and team leadership.
  • Strong understanding of customer service principles and ability to deliver exceptional guest experiences.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • Highly organized and able to prioritize tasks effectively to meet business objectives.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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