Experienced Employee Experience Director

1 month ago

Melbourne, Victoria, Australia Melbourne and Olympic Parks Full time

About the Opportunity


Melbourne & Olympic Parks is seeking an Experienced Employee Experience Director to join our team.


This is a unique opportunity to work in a world-class entertainment and sports precinct, delivering hundreds of events each year. As the Employee Experience Director, you will be instrumental in enhancing the employee experience at all stages of the lifecycle.



Key Responsibilities:

  • Lead the design of strategies and programs that support a strong and engaging people experience.
  • Partner with teams across the business to embed best practice and drive positive impact.
  • Develop and implement initiatives that promote holistic wellbeing, while ensuring safety and compliance.
  • Design and execute internal communication approaches to keep employees informed and motivated.
  • Lead employee feedback systems and use insights to drive action and improvement.


Requirements:

  • You have a highly collaborative and supportive leadership style.
  • You thrive at building and maintaining strong relationships and prioritise these relationships to successfully deliver outcomes.
  • You have deep functional expertise in people experience, engagement and wellbeing.
  • You can balance competing demands and appreciate the importance of keeping your eye on the bigger picture.
  • You are curious and look for better ways of doing things, balancing productivity and outcomes.
  • You consider the customer experience at every level.


What You Will Bring:

  • A steely focus on both what you and your team deliver (outcomes) and how it is delivered (behaviour).
  • An influential, impactful leader with a transformative people experience lens.
  • A solutions-orientated spirit that keeps you on track in a fast-paced environment.
  • Data, process and strategy play a big role in your decision making.
  • You actively advocate improvement projects that improve engagement and experience.


Working with Us:

Melbourne & Olympic Parks is an iconic, multi-venue precinct with few parallels globally. We showcase Melbourne to the world during the Australian Open and deliver hundreds of entertainment, sporting and community events each year across our world-class venues.


We are passionate about delivering world-class customer experiences to every person, every event, every time. How do we do this? By seeking out the best talent to build a high-performance, integrated team who are passionate about creating exceptional experiences for our guests.


We offer a competitive salary of $120,000 - $150,000 per annum, depending on experience. This includes a base salary of $110,000, plus superannuation and other benefits.

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