Employee Experience Transformation Lead

4 weeks ago


North Melbourne, Victoria, Australia Telstra Full time
About Us

We are an iconic Australian brand with a global presence. Our purpose is to build a connected future where everyone can thrive.

Our Commitment to Diversity and Inclusion

We believe in building a diverse and inclusive workforce that reflects the communities we serve. We encourage applicants from diverse backgrounds and offer flexibility to ensure everyone can participate.

Job Overview

We are seeking an Employee Experience Transformation Lead to join our People Culture & Communication team. As a key member of our Organisational Development team, you will play a crucial role in delivering exceptional customer experiences, improving our reputation, and driving growth.

Key Responsibilities
  • IDentify and define people-related problems and priorities within the business
  • Design and test key initiatives to drive business outcomes
  • Lead implementation, embedding, measurement, and lifecycle management of key initiatives
  • Collaborate across teams to create an integrated and simple experience for our people
Requirements

To be successful in this role, you will need:

  • Expertise in Human Centred Design / Design Thinking
  • Experience in Stakeholder Influencing
  • Strong Problem Solving skills
  • Able to work with ambiguity
  • Data Analysis and Insights expertise
  • Process Improvement knowledge
  • Effective Communicating with Influence skills
  • Facilitation skills
  • Change Management and Implementation experience
  • Program or Project Management skills
What We Offer
  • Flexible working arrangements to support work-life balance
  • Generous incentive programs to recognise outstanding contributions
  • Parental Leave policy for equal participation by parents
  • Access to 17,000 learning programs to upskill and reskill
  • Exclusive discounts on Telstra products and services
Estimated Salary: AU$120,000 - AU$180,000 per annum

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