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Client Service Associate

2 months ago

Sydney, New South Wales, Australia Guidepoint Full time
About the Role

Guidepoint is a leading research enablement platform that empowers our clients' decision-making process. We're seeking a Client Service Associate to join our team in Sydney CBD. As a key member of our Client Service team, you will focus on making the right connections between our clients and Advisors across numerous industries.

Key Responsibilities
  • Review and analyze client research requests to identify the most relevant subject matter experts across geographies, industries, and topics.
  • Utilize the phone, LinkedIn, and other outreach platforms to source new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project.
  • Screen experts for their suitability for specific client projects and create professional profiles for client consideration.
  • Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors.
  • Perform industry research to identify topical trends in across different sectors to deliver best-in-class client service.
What We Offer
  • A fast-paced and dynamic environment.
  • A competitive compensation package.
  • A chance to work with a talented and driven team.
About Guidepoint

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.