International Business Portfolio Manager
1 week ago
At Australia and New Zealand Banking Group Limited (ANZ), we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
Salary InformationThe estimated annual salary for this role is between $110,000 - $130,000 AUD, depending on location and experience. Additionally, you'll have access to benefits including performance bonuses, health insurance, and retirement plans.
Job DescriptionKey Responsibilities:
- Maintaining a well-managed portfolio compliant with all relevant policies and procedures
- Maintaining control of workflows across all compliance and customer fulfilment processes
- Acting in the best interest of the customer and applying a customer-centric approach
- Proactively developing and maintaining a detailed understanding of customer business and financial needs
- Providing solutions towards account maintenance and simple customer requests
- Supporting the Relationship Manager with management of a portfolio of multinational customers
- Collaborating with Product Partners and other stakeholders to fulfill customers' needs
- Engaging specialist teams when required
To be successful in this role, you will ideally bring:
- Relationship Management: Building, maintaining and influencing relationships to achieve mutually beneficial outcomes
- Portfolio Management: The selection, prioritisation and management of a portfolio of work/and or customers in line with its strategic objectives and capacity to deliver. The goal is to balance change initiatives and business-as-usual while optimising return on investment
- Customer Solutioning: Supporting customers by understanding their needs and informing them about relevant products or services, and/or providing considered options, that meet those needs
- Fulfilment: The end-to-end execution of a process, or part thereof, to achieve a customer or end user outcome
- Data Interpretation: Using data and reporting to draw insights to problem solve and/or inform business or customer decisions
We offer a range of benefits to support your career growth and overall wellbeing. These include:
- Access to training and development opportunities
- A range of flexible working arrangements to suit your needs
- A generous leave policy, including paid parental leave
- A comprehensive health and wellbeing program
- Discounts on selected products and services from ANZ and more
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