Country Road Store Leader

2 weeks ago

Melbourne, Victoria, Australia Country Road Group Full time

Role Overview

As a Store Leader at Country Road, you will be responsible for driving exceptional customer service and visual merchandising to create in-store experiences that inspire our customers and drive visual merchandising execution in-store based on concession principles.

Key Responsibilities

  • Coach your team to be the reason the customer returns to shop in your store by exceeding their expectations.
  • Responsible for facilitating training on customer service standards with all team members.
  • Role model CRG values to create and consistently build a team experience that encourages learning, ownership, and shared success.
  • Lead a high-quality induction experience for all new starters ensuring they have the right knowledge to succeed in their role.
  • Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing.
  • Use available data and reports to identify key insights making informed decisions for the business and the customers.
  • Coach and provide regular feedback to your team on understanding our products and how to be customer-led for the purpose of delivering an exceptional store experience.
  • Lead the team to deliver store operations excellence through effective stock management and loss prevention activities.

Attributes You Possess

  • A genuine desire to be part of the Country Road Group and alignment with our CRG Values.
  • Strong leadership skills in delivering an exceptional customer and team experience.
  • Demonstrates a passion for fashion with a professional personal presentation.
  • Ability to build and maintain customer relationships by delivering exceptional customer service.

Why Work for Us

  • A competitive remuneration package, and quarterly incentives available.
  • Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery, and Mimco products. Further offers and discounts available at Myer.
  • Excellent career progression opportunities across the Country Road Group within all of our iconic brands.
  • We are a global business with over 600 store locations and 6,300 team members with a market-leading presence in Australia, New Zealand, and South Africa.
  • We have an exciting vision and growth ambition and we believe that enabling the development of our team members is central to achieving this.

About Country Road

Country Road inspires modern Australian living every day. An icon since 1974, the brand is famous for its effortless style and quality designs that are made to last.

Recognised as a leading responsible retailer, Country Road is proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities.

The brand is renowned for championing industry-leading initiatives and was the first Australian fashion retailer to partner with Oritain to scientifically verify fibre origin, the Green Building Council to target best practice store design, and the Good Cashmere Standard by AbTF to support responsible cashmere production.

Country Road is committed to embedding sustainability into its business by improving traceability through its supply chain, working with suppliers that uphold high environmental standards, and maintaining responsible sourcing strategies for key raw materials.

From its products to its partnerships and stores, the brand looks to drive positive change so you can feel proud of every Country Road purchase you take home.

  • Country Road Store Leader

    4 days ago

    Melbourne, Victoria, Australia Country Road Group Full time

    About the Role: We are looking for a highly skilled Store Leader to join our team at Country Road. As a Store Leader, you will be responsible for delivering exceptional customer service, managing a team, and driving visual merchandising to create engaging store experiences.Key Responsibilities:Lead a team to deliver exceptional customer service and support...

  • Country Road Retail Leader

    2 weeks ago

    Melbourne, Victoria, Australia Country Road Group Full time

    Key ResponsibilitiesWe are seeking a highly skilled and motivated Retail Leader to join our Country Road team. As a Retail Leader, you will be responsible for leading a team of sales associates to deliver exceptional customer service and drive sales growth.Key Responsibilities:Use data and reports to identify key insights and make informed decisions for the...

  • Country Road Retail Leader

    1 month ago

    Melbourne, Victoria, Australia Country Road Group Full time

    About the RoleWe are seeking a highly skilled and motivated Retail Leader to join our Country Road team. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer and team experiences across our stores.Key ResponsibilitiesLead the team to deliver store operations excellence through effective stock management...

  • Country Road Retail Leader

    4 weeks ago

    Melbourne, Victoria, Australia Country Road Group Full time

    Country Road Retail Leader OpportunityWe are seeking a highly skilled and motivated Retail Leader to join our Country Road team. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our stores.Key Responsibilities:Customer Experience: Lead the team to deliver...

  • Country Road Store Manager

    2 weeks ago

    Melbourne, Victoria, Australia Country Road Group Full time

    Country Road Store ManagerWe are seeking a highly skilled and motivated Store Manager to join our Country Road team. As a Store Manager, you will be responsible for driving exceptional customer service and visual merchandising to create in-store experiences that inspire our customers.Key Responsibilities:Responsible for facilitating training on customer...

  • Country Road Store Manager

    4 weeks ago

    Melbourne, Victoria, Australia Country Road Group Full time

    About the RoleWe are seeking a highly motivated and experienced retail professional to join our Country Road team as a Store Manager. As a key member of our retail leadership team, you will be responsible for driving exceptional customer service and visual merchandising to create an engaging in-store experience that inspires our customers.Key...

  • Country Road Store Manager

    3 weeks ago

    Melbourne, Victoria, Australia Country Road Group Full time

    Country Road Store ManagerAs a Country Road Store Manager, you will be responsible for driving exceptional customer service and visual merchandising to create in-store experiences that inspire our customers. You will coach your team to exceed customer expectations and facilitate training on customer service standards. You will also lead a high-quality...

  • Country Road Store Manager

    4 weeks ago

    Melbourne, Victoria, Australia Country Road Group Full time

    Country Road Store Manager OpportunityAs a Store Manager at Country Road, you will be responsible for driving sales, profit, and productivity while creating a warm and genuine customer service experience. This role requires a customer-centric approach, ensuring the achievement of all targets set by the business.Key Responsibilities:Develop and implement...

  • Country Road Store Manager

    4 weeks ago

    Melbourne, Victoria, Australia Country Road Group Full time

    Country Road Store Manager OpportunityAs a Store Manager at Country Road, you will be responsible for driving sales, profit, and productivity while creating a warm and genuine customer service experience. This role requires a customer-centric approach, ensuring the achievement of all targets set by the business.Key Responsibilities:Develop and implement...

  • Country Road Assistant Store Manager

    2 weeks ago

    Melbourne, Victoria, Australia Country Road Group Full time

    About the Role:We are seeking an experienced Assistant Store Manager to join our team at Country Road. As an Assistant Store Manager, you will be responsible for assisting the Store Manager in delivering the store's financial targets and company key performance indicators.Key Responsibilities:Drive a customer-centric culture, creating a warm and genuine...

  • Country Road Sales Consultant

    1 week ago

    Melbourne, Victoria, Australia Country Road Group Full time

    Country Road Sales Consultant OpportunityAn exciting opportunity to join our team as a Sales Consultant at Myer Northland VIC. We are seeking a passionate and customer-focused individual to collaborate with our team to deliver exceptional customer experiences.As a Sales Consultant, you will be responsible for providing an exceptional customer experience...

  • Country Road Sales Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Country Road Group Full time

    Country Road Sales ConsultantAn exciting opportunity to be part of a leading Australian lifestyle brand house. As a Country Road Sales Consultant, you will collaborate with your team to deliver exceptional customer experiences through knowledgeable service and seamless execution of operational processes, whilst upholding the brand values.Key...

  • Country Road Assistant Store Manager

    2 weeks ago

    Melbourne, Victoria, Australia Country Road Group Full time

    About the RoleAs an Assistant Store Manager at Country Road, you will be responsible for assisting with delivering the store's financial targets and company key performance indicators. This role will also focus on creating a warm and genuine customer service experience.Key ResponsibilitiesDrive a customer-centric culture, creating a warm and meaningful...

  • Country Road Assistant Store Manager

    1 month ago

    Melbourne, Victoria, Australia Country Road Group Full time

    Country Road Assistant Store Manager - Southland VICAs a key member of our Country Road team, you will play a vital role in driving sales, profit, and productivity in our Southland VIC store. Your primary focus will be on creating a warm and genuine customer service experience, while also building a high-performing team that is empowered to exceed.Key...

  • Country Road Sales Consultant

    6 days ago

    Melbourne, Victoria, Australia Country Road Group Full time

    Country Road - Sales ConsultantCountry Road Group is seeking a skilled Sales Consultant to join our team in a new concession location at Myer Chadstone. As a Sales Consultant, you will be responsible for delivering exceptional customer experiences through knowledgeable service and seamless execution of operational processes.Key Responsibilities:Provide an...

  • Country Road Sales Consultant

    7 days ago

    Melbourne, Victoria, Australia Country Road Group Full time

    Country Road Sales ConsultantCountry Road Group is seeking a talented Sales Consultant to join our team. As a Sales Consultant, you will be responsible for delivering exceptional customer experiences, providing knowledgeable service, and upholding the brand values.Key ResponsibilitiesProvide an exceptional customer experience through great service, excellent...

  • Country Road Sales Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Country Road Group Full time

    Country Road Sales Consultant OpportunityAn exciting opportunity to join the Country Road Group as we continue to grow and expand our retail network. As a Concession Sales Consultant, you will collaborate with your team to deliver exceptional customer experiences through knowledgeable service and seamless execution of operational processes, whilst upholding...

  • Country Road Assistant Store Manager

    3 weeks ago

    Melbourne, Victoria, Australia Country Road Group Full time

    Country Road Assistant Store Manager - Southland VICAs an Assistant Store Manager, you will be responsible for assisting with delivering the store's financial targets and company key performance indicators. This role will focus on creating a warm and genuine customer service experience, driving sales, profit, and productivity, and building a team that is...

  • Country Road Store Manager Position

    2 weeks ago

    Melbourne, Victoria, Australia Country Road Group Full time

    About the RoleCountry Road Group is seeking an experienced and motivated Assistant Store Manager to join our Southland store team. This is an excellent opportunity for a passionate retail professional to take on a leadership role and contribute to the success of our business.Key Responsibilities- Drive a customer-centric culture, creating a warm and genuine...

  • Country Road Sales Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Country Road Group Full time

    Country Road - Part Time Sales Consultant - Myer Northland - VICAn exciting opportunity to contribute to the growth and expansion of Country Road's retail network. As a Concession Sales Consultant, you will collaborate with your team to deliver exceptional customer experiences through knowledgeable service and seamless execution of operational processes,...