Country Road Sales Consultant

3 weeks ago

Melbourne, Victoria, Australia Country Road Group Full time
Country Road Sales Consultant Opportunity

An exciting opportunity to join our team as a Sales Consultant at Myer Northland VIC. We are seeking a passionate and customer-focused individual to collaborate with our team to deliver exceptional customer experiences.

As a Sales Consultant, you will be responsible for providing an exceptional customer experience through great service, excellent product knowledge, and a seamless point of sale transaction. You will be the reason the customer returns to us because you consistently exceed their expectations.

Key Responsibilities:

  • Provide an exceptional customer experience through great service, excellent product knowledge, and a seamless point of sale transaction.
  • Be the reason the customer returns to us because you consistently exceed their expectations.
  • Live and role model the Country Road Group values, collaborating with your store team to deliver results and contribute to team experience.
  • Actively maintain a safe place to work for team members and everyone who visits our store, with a focus on promoting wellbeing.
  • Understand the brand and Country Road Group strategy and how your role contributes to the delivery, demonstrating this in your day-to-day work.
  • Utilise tools available to keep yourself up to date with the latest products, so you can share that knowledge with your customer.
  • Assist with the execution of store visual merchandising and store presentation to brand standards.
  • Contribute to the smooth operations of the store through effective management of stock and loss prevention, and provide recommendations to your leader on opportunities for improvement.

Attributes We're Looking For:

  • A true passion for fashion with exceptional customer service skills.
  • Proactive with good problem-solving skills.
  • A natural optimism and helpful enthusiasm in everything you do.
  • Flexibility to work weekends and late trading hours according to business needs and peak trade periods.
  • Embodying the Country Road Group can-do attitude and demonstrating our passion for our brands and customer-obsessed culture.

About Country Road Group:

Country Road inspires modern Australian living every day. An icon since 1974, the brand is famous for its effortless style and quality designs that are made to last.

Recognised as a leading responsible retailer, Country Road is proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities.

The brand is renowned for championing industry-leading initiatives and was the first Australian fashion retailer to partner with Oritain to scientifically verify fibre origin, the Green Building Council to target best practice store design, and the Good Cashmere Standard by AbTF to support responsible cashmere production.

Country Road is committed to embedding sustainability into its business by improving traceability through its supply chain, working with suppliers that uphold high environmental standards, and maintaining responsible sourcing strategies for key raw materials.

From its products to its partnerships and stores, the brand looks to drive positive change so you can feel proud of every Country Road purchase you take home.

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