Country Road Sales Associate

1 month ago


Melbourne, Victoria, Australia Country Road Group Full time
About Country Road

Country Road is a renowned Australian brand that has been a leader in effortless style and quality designs since 1974. Our commitment to driving positive change and delivering exceptional customer experiences has earned us a loyal following.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience through great service, excellent product knowledge, and seamless point of sale transactions.

Key Responsibilities
  • Provide exceptional customer service by being approachable, friendly, and knowledgeable about our products.
  • Utilize tools and resources to stay up-to-date with the latest products and share that knowledge with customers.
  • Contribute to the smooth operations of the store by effectively managing stock and loss prevention.
  • Maintain visual merchandising standards and ensure the store is visually presented in accordance with brand guidelines.
  • Live and role model the Country Road Group values by collaborating with your store team to deliver results.
Attributes We're Looking For
  • Exceptional customer service skills with a passion for delivering outstanding experiences.
  • Proactive and able to think critically with good problem-solving skills.
  • A natural optimism and enthusiasm for helping others.
  • Flexibility to work weekends and extended trading hours.
  • Embodying the Country Road Group can-do attitude and demonstrating our passion for our brands and customer-obsessed culture.
Benefits of Working with Us
  • Be part of an established and trusted iconic Australian brand.
  • Enjoy generous employee discounts of 40% across all our brands.
  • Experience a genuine and open high-performing culture where you will have fun and celebrate success.
  • Opportunity to progress your career with us beyond the festive season.


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