Country Road Sales Consultant

3 weeks ago

Melbourne, Victoria, Australia Country Road Group Full time

About the Role:

Country Road Group is seeking a passionate and customer-focused Sales Consultant to join our team. As a Sales Consultant, you will be responsible for delivering exceptional customer experiences through knowledgeable service and seamless execution of operational processes.

Key Responsibilities:

  • Customer Focus: Always put the customer first by providing an exceptional customer experience through great service, excellent product knowledge, and a seamless point of sale transaction.
  • Product Knowledge: Utilize tools available to keep yourself up to date with the latest products so you can share that knowledge with your customers.
  • Store Operations: Contribute to the smooth operations of the store through effective management of stock and loss prevention.
  • Visual Merchandising: Ensure visual merchandising is maintained and the store is visually presented in accordance with brand standards.
  • Country Road Group Values: Live and role model the Country Road Group values, collaborating with your store team to deliver results.

Attributes You Possess:

  • Passion for Fashion: A true passion for fashion with exceptional customer service skills.
  • Proactive Problem-Solving: Proactive with good problem-solving skills.
  • Natural Optimism: A natural optimism and helpful enthusiasm in everything you do.
  • Flexibility: Flexibility to work weekends and late trading hours according to business needs and peak trade periods.
  • Country Road Group Can-Do Attitude: Embodying the Country Road Group can-do attitude and demonstrating CRG's passion for our brands and customer-obsessed culture.

About Us:

Country Road inspires modern Australian living every day. An icon since 1974, the brand is famous for its effortless style and quality designs that are made to last.

Recognised as a leading responsible retailer, Country Road is proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities.

The brand is renowned for championing industry-leading initiatives and was the first Australian fashion retailer to partner with Oritain to scientifically verify fibre origin, the Green Building Council to target best practice store design, and the Good Cashmere Standard by AbTF to support responsible cashmere production.

Country Road is committed to embedding sustainability into its business by improving traceability through its supply chain, working with suppliers that uphold high environmental standards, and maintaining responsible sourcing strategies for key raw materials.

From its products to its partnerships and stores, the brand looks to drive positive change so you can feel proud of every Country Road purchase you take home.

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