Building Customer Relationships

3 days ago

Adelaide, South Australia beBeeCustomerService Full time $82,657 - $91,222
Customer Service Position Overview

As a customer service specialist, you will be working in a team environment to provide excellent customer experiences.

The role involves answering inbound calls from customers, representing and promoting various services, and providing expert advice tailored to individual needs.

  • Key Responsibilities:
  • Answering inbound calls and providing solution-oriented advice
  • De-escalating customer grievances with empathy and effective communication skills
  • Using strong computer literacy and multi-tasking abilities to resolve issues efficiently

What We Offer:

  • Meaningful Work: You will have the opportunity to make a positive impact on everyday customers across Australia by selling solutions that cater to their needs.
  • Flexible Working Hours: A rotating schedule Monday to Friday between 7:30 AM and 6:30 PM, no weekends, ensures a great work-life balance.
  • Career Growth: Regular social gatherings, ongoing professional development, career progression, and comprehensive training support your personal and professional growth.

Requirements:

  • Excellent Communication Skills: Strong listening, empathizing, and engaging skills are essential for building trust with customers.
  • Strong Computer Literacy: Proficiency in using computer systems and tools is necessary for efficient issue resolution.
  • Self-Motivation: A proactive approach to problem-solving and a desire to continually improve are vital for success in this role.

Why Choose Us?

We value our employees' contributions and strive to create a supportive work environment. If you're passionate about delivering exceptional customer experiences and eager to grow with a company that values your dedication, we encourage you to apply.

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