Front Office Hospitality Coordinator

6 hours ago


Brisbane, Queensland, Australia IBIS STYLES Full time
About the Role

This is a full-time opportunity to work as a Front Office All Rounder at IBIS STYLES. As a key member of our team, you will be responsible for delivering exceptional guest experiences across various departments.

Key Responsibilities
  • Provide seamless check-in and check-out services to guests
  • Manage guest inquiries and concerns in a professional manner
  • Answer incoming calls and respond to emails in a timely fashion
  • Assist with storage and luggage handling to ensure efficient operations
  • Upsell and promote hotel amenities and services to enhance guest satisfaction
Requirements
  • Previous experience in front office or reservations roles is highly desirable
  • Familiarity with Opera Cloud and HubOS systems is an advantage
  • Ability to work flexible hours, including nights and weekends, on a rotating roster
  • Strong communication and interpersonal skills are essential for success in this role
What We Offer

We offer a competitive salary range of $65,000 - $75,000 per annum, depending on experience, as well as opportunities for career growth and development within the company. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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