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Administrative Support Professional

4 weeks ago

Noble Park, Victoria, Australia RACV Full time
About the Role

We are seeking an experienced Administration Support Officer to join our Finance team. As a key member of our team, you will be responsible for providing administrative support to our members and debtors, ensuring a positive member experience.

Your Key Responsibilities

  • Bank statement reconciliations, including processing of manual electronic funds transfers via NAB Connect.
  • Accounts payable & receivable duties
  • Assisting our members/debtors through various channels (inbound calls and email requests)
  • Daily reporting and file management
  • Dispute resolution – first line response

What You'll Need

  • A strong customer service focus with a genuine willingness to establish and maintain effective working relationships across the organisation.
  • A "can do" attitude, with a solid work ethic and ability to meet productivity targets.
  • Great verbal and written communications skills, with the ability to work effectively in a team environment.

About RACV

RACV is a dynamic and fast-paced organisation that values diversity and inclusivity. We offer a range of benefits, including hybrid working arrangements, extensive training, and career development opportunities.