Employee Relations Specialist

3 weeks ago


Richmond, Australia Australia Post Full time
About the Opportunity

Australia Post is seeking a highly skilled Employee Relations Specialist to join our team. As an ER Specialist, you will play a key role in providing guidance, support, and investigation services to our employees and leaders.

Key Responsibilities
  • Conduct case management and coordination of all activities associated with employee-based investigations
  • Provide expert advice and case coordination on all ER activities, including providing feedback to improve knowledge and resolving any issues identified through the process
  • Alignment to the investigations framework and toolkit that ensures investigations in relation to alleged misconduct are trauma-informed, human-centric, and conducted to the highest standards of procedural fairness
  • Provide targeted interventions and support offerings to identified areas of the business requiring further support and advice on matters
About You

You will be someone with a high level of influencing skills to ensure resolution is reached when managing cases. You will also be able to demonstrate how attention to detail is a key trait of yours when managing cases and ensuring accuracy of information of data within formal reports.

Requirements
  • Experience in end-to-end case management
  • Experience in providing advice and guidance on workplace investigations, including in relation to Harassment, Discrimination, and Bullying
  • Experience with key external bodies, including the Fair Work Commission
  • Navigating the industrial landscape to effectively manage cases
  • Conducting a sound investigation by demonstrating critical thinking (analyse, interpret, evaluate) and making a judgment
  • Supporting People Leader capability development for investigations
How We'll Deliver for You
  • Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
  • We deliver on our values of Trust, Inclusivity, Empowerment, and Safety every day. They're the TIES that bind our team together
  • Flexible working, across head office and facilities across the network


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