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Boutique Manager

2 months ago


Perth, Western Australia Swatch Group Australia Full time
{"title": "Boutique Manager", "description": "

About Longines

As a pioneer in the watchmaking industry, Longines has been a symbol of elegance and precision for over 180 years. With a rich history and a strong presence in the luxury market, we are seeking a talented individual to join our team as a Boutique Manager.

The Role

We are looking for a highly motivated and experienced professional to oversee the day-to-day operations of our boutique in Perth. As a Boutique Manager, you will be responsible for managing the sales team, ensuring excellent customer service, and maintaining the highest standards of sales excellence.

Responsibilities

Operational Management

  • Ensure seamless day-to-day operations, including sales, customer service, and inventory management.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Lead and motivate the sales team to achieve sales targets and provide exceptional customer service.

Sales and Service Management

  • Conduct regular sales coaching and training to ensure the sales team is equipped with the necessary skills to meet sales targets.
  • Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to address them.

People Management

  • Recruit, train, and develop a high-performing sales team.
  • Provide ongoing feedback and coaching to ensure the sales team is meeting sales targets and providing exceptional customer service.

Financials

  • Manage the boutique's budget, ensuring that sales targets are met and expenses are controlled.
  • Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to address them.

Skills and Experience

  • Proven experience in luxury retail management, with a strong track record of sales growth and customer satisfaction.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a high-performing sales team.
  • Strong analytical and problem-solving skills, with the ability to analyze sales performance and identify areas for improvement.

How to Apply

If you are a motivated and experienced professional looking for a challenging role in luxury retail management, please submit your application.

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