Assistant Boutique Manager

2 months ago

Perth, Western Australia Swatch Group Full time

About Swatch Group

Swatch Group, a leading manufacturer of horological products, is seeking an experienced professional to join our team as an Assistant Boutique Manager. Based in Saint-Imier, Switzerland, our company has a rich history of elegance and performance in watchmaking.

The Role

We are currently recruiting an Assistant Boutique Manager for our new Longines Boutique in Perth to support the boutique management in sales, management, and leadership of the team. In this role, you will be responsible for achieving sales goals, providing exceptional customer service, building client relationships, and growing the boutique client list.

Key Responsibilities

  • Support the Boutique Manager in motivating staff to optimize performance and develop staff skills in areas of improvement.
  • Ensure the highest levels of customer service are upheld throughout the store at all times.
  • Monitor targets for the sales team and ensure they are met, motivating staff to maximize their performance.
  • Support the Customer Service department and address staffing, escalation, and operational issues.
  • Support the Boutique Manager in operational tasks, including rostering, staff training, inventory planning, and boutique problem-solving.
  • Prepare regular reports for internal stakeholders.
  • Proactively educate yourself on product and brand knowledge via e-learning modules.

Requirements

  • Tertiary qualifications in Business administration preferred.
  • Demonstrated retail experience in the high-range product or luxury sector preferred.
  • Proven staff management experience.
  • Computer literacy skills: Word, Excel.
  • Excellent time and organizational skills.
  • Excellent oral and written communication skills.
  • Strong analytical and problem-solving skills.

How to Apply

Click APPLY to submit your application.

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