Boutique Operations Manager

3 days ago


Perth, Western Australia Swatch Group Full time

About Us

As a member of the Swatch Group, a leading manufacturer of horological products, we are committed to delivering exceptional timepieces and unparalleled customer service.

The Role

We are seeking an experienced Assistant Boutique Manager to support our boutique management team in Perth. In this role, you will be responsible for driving sales growth, providing exceptional customer service, and building strong relationships with our clients.

Key Responsibilities

• People Management: Support the boutique manager in motivating staff to optimize performance and develop staff skills in areas of improvement.

• Sales and Service Management: Ensure high levels of customer service are upheld throughout the store, monitor sales targets, and motivate staff to maximize their performance.

• Operational Management: Support the boutique manager in operational tasks, including rostering, staff training, inventory planning, and boutique problem-solving.

Requirements

• Tertiary qualifications in business administration preferred

• Demonstrated retail experience in the high-range product or luxury sector preferred

• Proven staff management experience

• Excellent time and organizational skills

• Excellent oral and written communication skills



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