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Excellent Customer Experience Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $40,000 - $55,000
Customer Service Representative

The role of a Customer Service Representative involves providing exceptional service to every customer who visits our store. You will be responsible for point of sale interaction and till reconciliation, maintaining a high standard of store presentation in line with our visual merchandising guidelines and brand direction.

As part of your responsibilities, you will process stock deliveries and inventory control, ensuring that the store is always well-stocked and visually appealing. A strong alignment with our brand and organizational values is essential, as is the ability to work autonomously and as part of a team.

We are looking for individuals who embody our brand values and are passionate about delivering exceptional customer service. Key skills include:

  • Delivering excellent customer service
  • Point of sale interaction and till reconciliation
  • Maintaining a high standard of store presentation
  • Processing stock deliveries and inventory control

Requirements:

  1. A can-do attitude and a willingness to learn
  2. The ability to work autonomously and as part of a team
  3. Strong alignment with our brand and organizational values
  4. Flexible availability (including all school holidays)
  5. Their own reliable transport

Retail/hospitality experience is desirable but not a deal-breaker - we value the right attitude over experience. If you are passionate about delivering exceptional customer service and have a positive attitude, we would love to hear from you.

About us

Our company is a 100% Australian-owned and operated clothing brand, founded in Victoria in the early 2000s. We have quickly become a household name with over 100 locations across the nation.

A day in the life

As a Customer Service Representative, you will be responsible for providing exceptional service to every customer who visits our store. You will be interacting with customers on a daily basis, processing transactions and resolving any issues that may arise.

At the same time, you will be working closely with colleagues to maintain a high standard of store presentation, including visual merchandising and stock management. Your attention to detail and ability to work efficiently will be crucial in ensuring that the store runs smoothly.