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Hotel Operations Manager
1 month ago
We're seeking an experienced hospitality leader to join our team at the Waltzing Matilda Hotel in Melbourne's south-east. As an Assistant Manager, you'll be responsible for leading a high-performing team and contributing to the success of our venue.
About the Role- Lead a dynamic team of staff to deliver exceptional customer service and achieve business targets
- Manage the day-to-day operations of the venue, including opening and closing procedures, back-of-house administration, recruiting and rostering staff
- Develop and implement initiatives to drive sales growth and improve customer experience
- Maintain high standards of customer service and product quality
- Proven experience in hospitality leadership, preferably in a food, bar or gaming environment
- Excellent communication and interpersonal skills, with the ability to lead and motivate a diverse team
- Strong operational skills, with the ability to manage multiple tasks and priorities
- Current industry RSA, RSG/RCG and Gaming Licence
- A competitive salary range of $71,300 + Super + Bonus + Discounts
- Opportunities for career development and training
- Exclusive discounts and benefits through our partnership with ALH and Endeavour Group brands
- A fun and supportive work environment, with a focus on teamwork and collaboration