Hotel Operations Manager

3 weeks ago


Melbourne, Victoria, Australia Langham Hotel Melbourne Full time

About The Langham Melbourne

This role is responsible for assisting the Hotel Management team in the overall administration and operation of the Hotel. You will have the opportunity to work with a team of approximately 120 colleagues, including Room Attendants, Supervisors & Public Area Attendants.

This position is an integral part of a high performing hotel team, and a key contributor to the hotel's ongoing success.

Your responsibilities will include:

  • Managing a large team of staff members.
  • Co-ordinating room allocations for all staff members.
  • Conducting staff briefings and training sessions.
  • Setting an excellent example as a senior member of the team.
  • Problem-solving any guest issues that arise.
  • Being part of the Emergency Response Team.
  • Conducting public area cleanliness standard checks.
  • Training and mentoring staff towards becoming self-checkers.
  • Checking VIP guest rooms.

Salary: $60,000 - $80,000 per annum, depending on experience.

Benefits and perks:

  • Hotel discounts worldwide.
  • Discount car parking.
  • Uniform provided and laundered.
  • Subsidised staff meals.
  • Opportunities to learn new skills and grow your career.

We are looking for someone who leads by example, thrives on teamwork and has a keen eye for detail.



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