Dining Operations Leader

10 hours ago


South Wharf, Victoria, Australia AccorHotel Full time
Restaurant Manager

We are seeking an experienced Restaurant Manager to lead our service team, optimise operations, and elevate our Guests' dining experiences across our Award-Winning Restaurant, Bar/Café and Room Service operations.

About the Role

This is a key position within our hospitality team, requiring a leader who can drive quality and consistency in guest experience. The successful candidate will have proven experience in leading and managing a successful team in a high-volume restaurant environment.

Responsibilities
  • Oversee daily operations, ensuring smooth and efficient service aligned with business demand.
  • Set, implement, and maintain high service standards, driving quality and a consistent guest experience.
  • Identify revenue opportunities, manage costs effectively, and optimise workplace efficiency through roster management and inventory control.
  • Lead and develop your team through targeted training, performance evaluations, and mentorship, fostering a culture of excellence.
  • Conduct training, performance evaluations, and counselling of staff
  • Recruit team members who align with our standards and values, ensuring a high level of guest engagement and satisfaction.
  • Review guest feedback regularly to identify areas for improvement and implement necessary adjustments.
  • Utilise and maintain operational systems, including Micros and PP+, to streamline service and enhance controls.
  • Ensure WH&S and sustainability commitments are upheld within the department
  • Collaborate with the kitchen staff to ensure seamless service delivery
Requirements
  • Proven experience in leading and managing a successful team in a high-volume restaurant
  • Excellent communication and interpersonal skills
  • Ability to prioritise tasks, multitask, and work effectively in a team environment
  • Outgoing personality with a positive attitude, initiative, and the ability to think creatively
  • Strong work ethic and exceptional customer service skills
  • Immaculate personal presentation and attention to detail
  • Valid Responsible Service of Alcohol (RSA) Certificate & valid right to work in Australia
  • Flexibility to work shifts including days, evenings, and weekends
What We Offer
  • A competitive salary range of AU$80,000 - AU$110,000 per annum
  • A comprehensive benefits package, including on-the-job training and mentorship, accessing pathways for career advancement and personal development within Accor
  • Exclusive Accor discounts and global benefits
  • A collaborative and dynamic work environment, where you can grow and learn every day


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