Dining Operations Leader
10 hours ago
We are seeking an experienced Restaurant Manager to lead our service team, optimise operations, and elevate our Guests' dining experiences across our Award-Winning Restaurant, Bar/Café and Room Service operations.
About the RoleThis is a key position within our hospitality team, requiring a leader who can drive quality and consistency in guest experience. The successful candidate will have proven experience in leading and managing a successful team in a high-volume restaurant environment.
Responsibilities- Oversee daily operations, ensuring smooth and efficient service aligned with business demand.
- Set, implement, and maintain high service standards, driving quality and a consistent guest experience.
- Identify revenue opportunities, manage costs effectively, and optimise workplace efficiency through roster management and inventory control.
- Lead and develop your team through targeted training, performance evaluations, and mentorship, fostering a culture of excellence.
- Conduct training, performance evaluations, and counselling of staff
- Recruit team members who align with our standards and values, ensuring a high level of guest engagement and satisfaction.
- Review guest feedback regularly to identify areas for improvement and implement necessary adjustments.
- Utilise and maintain operational systems, including Micros and PP+, to streamline service and enhance controls.
- Ensure WH&S and sustainability commitments are upheld within the department
- Collaborate with the kitchen staff to ensure seamless service delivery
- Proven experience in leading and managing a successful team in a high-volume restaurant
- Excellent communication and interpersonal skills
- Ability to prioritise tasks, multitask, and work effectively in a team environment
- Outgoing personality with a positive attitude, initiative, and the ability to think creatively
- Strong work ethic and exceptional customer service skills
- Immaculate personal presentation and attention to detail
- Valid Responsible Service of Alcohol (RSA) Certificate & valid right to work in Australia
- Flexibility to work shifts including days, evenings, and weekends
- A competitive salary range of AU$80,000 - AU$110,000 per annum
- A comprehensive benefits package, including on-the-job training and mentorship, accessing pathways for career advancement and personal development within Accor
- Exclusive Accor discounts and global benefits
- A collaborative and dynamic work environment, where you can grow and learn every day
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