Executive Dining Operations Manager

2 weeks ago


South Melbourne, Victoria, Australia Accor Full time
Unlock Your Potential in the Culinary World

We are seeking a seasoned Restaurant Manager to lead our team at Novotel Melbourne South Wharf. As an Executive Dining Operations Manager, you will be responsible for delivering exceptional hospitality and creating memorable guest experiences.

About Us

Novotel Melbourne South Wharf is part of Accor, a global leader in hospitality. We offer a unique work environment where you can explore limitless possibilities and grow your career. Our hotel features 347 accommodation rooms & suites, Mr. Carpano Dining and Bar, and Allora Café, making it an ideal place to showcase your culinary skills.

Key Responsibilities:
  • Lead the Service Team: Oversee daily operations, ensuring smooth and efficient service aligned with business demand.
  • Elevate Guest Experiences: Set, implement, and maintain high service standards, driving quality and consistency.
  • Identify Revenue Opportunities: Manage costs effectively and optimise workplace efficiency through roster management and inventory control.
  • Develop Your Team: Lead and develop your team through targeted training, performance evaluations, and mentorship, fostering a culture of excellence.
  • Maintain Operational Systems: Utilise and maintain operational systems, including Micros and PP+, to streamline service and enhance controls.
Requirements:
  • Proven Leadership Experience: At least 2 years of experience in managing a successful team in a high-volume restaurant.
  • Strong Communication Skills: Excellent communication and interpersonal skills to interact with guests and colleagues.
  • Business Acumen: Ability to prioritise tasks, multitask, and work effectively in a team environment.
  • Industry Certifications: Valid RSA Certificate and valid right to work in Australia required.
Salary and Benefits:

We offer a competitive salary range of $80,000 - $100,000 per annum, depending on experience. In addition, you will receive exclusive Accor discounts and global benefits, as well as opportunities for career advancement and personal development within the company.

Accor is an equal opportunity employer committed to diversity and inclusion. We welcome applications from talented individuals who share our passion for delivering exceptional hospitality experiences.



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