Parts Interpreter

7 days ago


Seven Hills, New South Wales, Australia Roc Consulting Full time

About the Role

We are seeking a highly skilled and experienced Parts Interpreter to join our team at Roc Consulting. As a Parts Interpreter, you will play a critical role in ensuring the smooth operation of our business by providing exceptional customer service and technical support.

Key Responsibilities

  • Handle inbound customer inquiries and provide accurate and timely responses.
  • Interpret customer parts requirements and provide solutions to meet their needs.
  • Provide technical support and guidance to customers and internal stakeholders.
  • Generate and present quotes and pricing submissions to customers.
  • Coordinate with internal teams to ensure efficient and effective parts delivery.
  • Manage inventory levels and ensure accurate stock control.
  • Assist with various administrative tasks and duties as required.

Requirements

  • Proven experience in parts interpretation and customer service.
  • Strong technical knowledge and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • High level of accuracy and attention to detail.

About Us

Roc Consulting is a leading provider of specialized services to the heavy machinery and equipment industry. We are committed to delivering exceptional customer service and support to our clients, and we are seeking a talented and experienced Parts Interpreter to join our team.



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