Urgent Response Professional

4 days ago


Ballarat, Victoria, Australia beBeeResponse Full time $55,156 - $64,384
Emergency Response Specialist

This role involves working in a fast-paced environment, prioritizing accuracy and efficiency. You will be responsible for receiving and processing emergency and non-emergency calls from the public and other service agencies.

About the Role

As an Emergency Response Specialist, you will have the opportunity to make a meaningful difference in people's lives every day. Comprehensive training will equip you with the necessary skills, and you will work in a collaborative team environment with dedicated professionals.

Your key responsibilities include:

  • Receiving and processing emergency and non-emergency calls
  • Maintaining composure in high-pressure situations
  • Demonstrating excellent communication skills, including active listening and empathy
  • Working effectively as part of a dynamic team
Key Qualities and Skills

We are seeking individuals who possess the following characteristics:

  • A passion for working in a dynamic environment with high attention to detail
  • Tech proficiency and ability to use multiple software systems under pressure
  • Proven persistence and good decision-making abilities
  • Effective communication and interpersonal skills
  • Calmness and resilience in challenging situations
  • Ability to learn quickly and adapt to new situations
What We Offer

Our benefits package includes:

  • Comprehensive training and certification programs
  • Career progression opportunities and ongoing support
  • Competitive remuneration and conditions, including annual leave
  • Employee assistance program
  • Discounted health insurance and financial services
  • Access to on-site fitness facilities
  • Exclusive employee discounts


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