Community Liaison Specialist

1 day ago

Ballarat, Victoria, Australia beBeeCustomerService Full time $50,000 - $75,000

As a Community Liaison Specialist, you will play a vital role in supporting the community by managing non-urgent issues and events.

The ideal candidate will possess exceptional communication skills, be able to work within established guidelines, and maintain confidentiality and impartiality.

You will engage with members of the public, log incidents in relevant systems, and triage urgent situations. A high level of personal integrity, resilience, and professional behavior is essential.

To succeed in this role, you will need to demonstrate composure and patience when handling difficult conversations, ask relevant questions, and filter through information accurately and timely.

We are seeking individuals who are committed to continuous improvement and professional development, and are available to work Full Time or Part Time (minimum 25 hrs p/w) on a 24/7 roster.

This is a position of trust and responsibility, and to support this, we conduct thorough background checks.

About Us: We provide personal support to members of the community, helping them access vital services, improve their quality of life, and navigate complex systems.

  • Excellent communication skills
  • Ability to work within established guidelines
  • Maintain confidentiality and impartiality
  • Demonstrate composure and patience when handling difficult conversations
  • Ask relevant questions and filter through information accurately and timely
  • Commitment to continuous improvement and professional development

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