
Student Financial Services Professional
2 weeks ago
We are seeking a highly skilled and detail-oriented individual to join our team as a Student Finance Compliance Officer.
The successful candidate will be responsible for reviewing and processing academic processes workflows related to discounts, special circumstances, refunds, and admin changes in line with policies.
Additionally, they will assist with debt collection tasks by reviewing students who have been issued an intention to report/cancel notice, checking the accuracy of any outstanding account balance, and approving the student for cancellation only if the balance is accurate and all other attempts to collect outstanding fees have been made.
The role also involves ensuring academic processes are raised accurately and providing training and support to the student support team to ensure quality and compliant transactions.
Furthermore, the successful candidate will assist in overviewing and high-level administration and control of payment plans and preparing SOX reporting for the Student Finance Manager and Director of CX as required.
They will also undertake financial checks as needed.
This is a full-time permanent position located in Sydney, Brisbane, Melbourne, or Adelaide.
Requirements- Education industry experience preferred
- Highly proficient in Excel
- Attention to detail
- Excellent self-directed time management skills and ability to meet strict deadlines
- Skills in student or customer services and engagement in education or related sector
- The ability to function effectively in a fast-paced environment, functioning across multiple systems, sites with peak periods predicting workflow
This role offers a challenging and rewarding opportunity for individuals who are passionate about delivering exceptional learning experiences for students.
As a member of our team, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.
We are committed to providing our employees with the resources and support they need to succeed in their roles.
About UsWe are a leading provider of education and training solutions.
Our mission is to deliver exceptional learning experiences that inspire and empower individuals to achieve their goals.
We are dedicated to making a positive impact on our community and society as a whole.
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