Expert Desktop Field Support Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeSupport Full time $100,000 - $120,000
Desktop Support Professional

We are seeking an experienced Desktop Support Professional to join our team. This role will be responsible for delivering Level 2 and Level 3 Field Service Support across our metro locations in NSW.

Key Responsibilities:
  • Provide Level 2 & 3 desktop and field support across Healthscope facilities.
  • Perform basic network patching between switches and wall ports.
  • Assist Network Engineers with network cable tracing and console connections.
  • Support Windows 10 / 11 environments including troubleshooting, rebuilds, and application installation via SCCM and Intune.
  • Assign security groups to facilitate device and application deployments.
  • Rebuild computers in line with Healthscope's SCCM and Intune standards.
  • Install and troubleshoot local and networked printers.
  • Manage and resolve incidents and service requests through the Ivanti ITSM tool.
Requirements:
  • Fully onsite work at various Healthscope locations across NSW metro areas.
  • Standard business hours : 8 : 30 AM – 5 : 30 PM, Monday to Friday.
  • May require occasional after-hours or weekend work based on site needs.
  • Compliance with all applicable government health mandates and Healthscope's internal COVID-19 policies.
  • Demonstrated experience in desktop and field support roles.
  • Strong technical knowledge of Windows 10 / 11 operating systems, SCCM, and Microsoft Intune.
  • Basic networking skills including switch patching, cable tracing, and console connectivity.
  • Experience with ITSM tools (Ivanti preferred).
Benefits:

We offer a range of benefits to support your career development and well-being, including:

  • Tailored career paths across our global organization.
  • Flexible work arrangements.
  • Volunteering leave.
  • Best-in-class reward and recognition programs.
Why Work with Us:

We value diversity, equity, and inclusion and are committed to creating a workplace that is inclusive and respectful for all employees.

Our team is dedicated to supporting your professional and personal growth and providing opportunities for you to develop new skills and take on new challenges.

  • Contract Desktop Support Specialist

    6 days ago

    Sydney, New South Wales, Australia beBeeDesktop Full time $45,000

    Job TitleWe are seeking an accomplished Desktop Support Specialist to provide expert technical assistance and deliver exceptional customer experiences.About the RoleThis position involves providing Level 1 and some Level 2 support across MS/Windows technologies and environments.The successful candidate will participate in technology department projects,...

  • Desktop Support Specialist

    7 days ago

    Sydney, New South Wales, Australia beBeeSupport Full time $40,000 - $45,000

    Job Title: Desktop Support Specialist">Key Responsibilities and Accountabilities:Provide expert desktop support to end-users, addressing hardware and software issues in a timely manner.Install, configure, and repair standard desktop images on laptops and desktops, ensuring seamless functionality.Collaborate with the IT team to diagnose complex network and...

  • Desktop Support Specialist

    4 days ago

    Sydney, New South Wales, Australia beBeeComputer Full time $80,000 - $120,000

    Our team is seeking a highly skilled and experienced desktop support specialist to join our dynamic organization.This role involves providing expert technical assistance to end-users within our desktop computing environment. As a desktop support officer, you will be responsible for coordinating various tasks to ensure seamless service delivery.Key...

  • Expert Desktop Hardware Technician

    1 week ago

    Sydney, New South Wales, Australia beBeeDesktopSupport Full time $90,000 - $130,000

    We are seeking a skilled Desktop Support Specialist to provide on-site and on-call assistance within an organization's desktop computing environment.Key ResponsibilitiesProvide first and second-level support for desktop hardware, including troubleshooting and maintenance.Perform regular diagnostic tests on systems to ensure optimal functionality.Respond to...

  • Desktop Support Expert

    1 week ago

    Sydney, New South Wales, Australia beBeeSupport Full time $90,000 - $120,000

    Job Title: Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team. This role involves providing technical support for desktops, applications, and other IT-related services.The successful candidate will be responsible for:Providing exceptional customer service and resolving technical issues in a timely...

  • Desktop Support Specialist

    6 days ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $80,000 - $100,000

    Desktop Support SpecialistWe are seeking a skilled and resourceful Desktop Support Specialist to join our team.Key Responsibilities:Provide technical support for desktop computers, resolving issues efficiently and ensuring high levels of customer satisfaction.Develop and deliver training programs to enhance user skills and build strong relationships with...

  • Desktop Support Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeSupport Full time $68,647 - $78,944

    Desktop Support SpecialistThe City of Canada Bay is seeking an experienced Desktop Support Specialist to join its Information Systems team. Reporting to the Senior Systems Administrator, this role will provide critical support to Council's IS systems and users.This position will be responsible for:Managing IS Requests, including Incidents within agreed...

  • Desktop Support Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeSupport Full time $31,200 - $58,520

    Job Title: Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for delivering top-notch technical support to our clients.Key Responsibilities:Technical Support: Provide timely and effective technical support to resolve client issues related to their...

  • Desktop Support Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeSkills Full time $90,000 - $120,000

    Job Title:Desktop Support SpecialistAbout the RoleWe are seeking a skilled Desktop Support Specialist to join our Technology team. As a key member of our IT Technical Assistance team, you will provide technical support for technology-related queries and local hardware needs across various businesses.Main ResponsibilitiesProvide remote-based IT support...

  • Desktop Computing Expert

    1 week ago

    Sydney, New South Wales, Australia beBeeSupport Full time $80,000 - $120,000

    Desktop Support SpecialistWe are seeking a skilled and efficient professional to provide on-site and remote technical assistance to end-users within the organisation's desktop computing environment.Key Responsibilities:To troubleshoot computer OS/Peripherals issuesHandling different PC Operating Systems (Windows 7, 8 and 10)Performing hardware software...