Expert Desktop Hardware Technician

4 days ago


Sydney, New South Wales, Australia beBeeDesktopSupport Full time $90,000 - $130,000

We are seeking a skilled Desktop Support Specialist to provide on-site and on-call assistance within an organization's desktop computing environment.

Key Responsibilities
  • Provide first and second-level support for desktop hardware, including troubleshooting and maintenance.
  • Perform regular diagnostic tests on systems to ensure optimal functionality.
  • Respond to service calls to diagnose and resolve hardware issues.
  • Collaborate with vendors for repairs and part replacements.
  • Maintain detailed records of issues, troubleshooting steps, and resolutions.
Requirements
  • Certificate or diploma in IT, Electronics, or related technical field.
  • 1–3 years of experience supporting desktop hardware.
  • Strong understanding of computer hardware and peripheral troubleshooting.
  • Familiarity with network connectivity.
  • Excellent problem-solving, communication, and customer service skills.
  • Ability to work independently and manage time effectively.

As a Desktop Support Specialist, you will be responsible for ensuring the smooth operation of desktop systems. Your strong analytical skills and ability to troubleshoot complex problems will be essential in providing timely support to end-users.

The ideal candidate will possess excellent communication skills and be able to explain technical information in a clear and concise manner. If you are a detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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