Housekeeping Operations Coordinator
1 month ago
About Us
At Accor, we pride ourselves on delivering exceptional guest experiences and creating memorable moments for our customers. As a leading hospitality company, we're committed to providing unparalleled service and exceeding expectations.
Job Overview
We're seeking a highly motivated and detail-oriented Housekeeping Operations Coordinator to join our team at Manly Pacific. This exciting opportunity will see you play a pivotal role in ensuring the smooth operation of our Housekeeping department, working closely with our Executive Housekeeper to achieve exceptional results.
Key Responsibilities
- Prepare daily reports highlighting occupied, vacant, departures, and out-of-order rooms for the Housekeeping Department.
- Allocate tasks fairly and according to procedures, promoting efficient workflow and effective communication among team members.
- Perform various administrative duties as directed, including roster management, purchase orders, invoice processing, data entry, and correspondence.
- Maintain accurate records and update administrative data in a timely manner.
- Distribute morning work sheets to Housekeeping Attendants, Housepersons, Public Area Cleaners, and contracted staff, ensuring all team members are informed and equipped to deliver exceptional service.
- Provide excellent customer service by responding promptly to guest inquiries and resolving issues efficiently.
- Collaborate closely with operational departments to ensure seamless execution of guest requirements and maintain open communication channels.
- Organize and maintain a well-structured filing system and archive directory to facilitate efficient operations within the department.
- Support Housekeeping Supervisors/Team Leaders in maintaining high standards of cleanliness and service quality throughout the hotel.
- Document and distribute meeting minutes as required, promoting transparency and accountability within the team.
What We Offer
In return for your hard work and dedication, you'll enjoy a competitive salary package, estimated at $65,000 per annum, along with access to comprehensive benefits, including up to 70% off stays at Accor properties worldwide, discounted gym membership, and much more. If you're passionate about delivering exceptional service and contributing to a dynamic team environment, we encourage you to apply for this exciting opportunity
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