Logistics and Customer Service Coordinator

3 days ago


Caloundra West, Queensland, Australia Reece Group Full time

Are you a detail-oriented individual with excellent customer service skills? Do you have experience in delivery driving, retail, or a similar field?

We're seeking a skilled Logistics and Customer Service Coordinator to join our Trade Counter team in Caloundra. As part of this role, you'll be responsible for delivering products, providing top-notch customer service, and ensuring the smooth operation of our warehouse and trade counter.

A typical day as a Logistics and Customer Service Coordinator involves:

  • Delivering products to customers using a company vehicle
  • Picking orders, maintaining shop floor displays, and ensuring accurate information is provided
  • Helping keep the branch and warehouse tidy and safe
  • Providing exceptional customer service and answering product-related questions

To succeed in this role, you should have:

  • Previous experience in delivery driving, retail, or a similar field, with a proven track record of excellent customer service
  • The ability to pick orders efficiently, maintain shop floor displays, and ensure accurate information is provided
  • Familiarity with computer systems and a willingness to learn new software
  • A clean, valid driver's licence and flexibility to work various shifts, including weekends

We offer a competitive salary of $65,000 - $80,000 per annum, depending on experience, plus performance-based bonuses and generous benefits.

In addition to a competitive salary, we provide:

  • Flexible working arrangements to support your work-life balance
  • Ongoing training and development opportunities to help you grow your career
  • Access to Reece Boost, offering cashback and discounts on groceries, fuel, insurance, travel, and more
  • Reece Group's commitment to diversity, fairness, and equal opportunity employment practices


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