Director of Hospitality Operations

2 days ago


Manly West, Queensland, Australia Shore Beach House Full time
About Us

Shore Beach House is a vibrant and dynamic hospitality destination, committed to delivering exceptional experiences to our guests. We're seeking an experienced and passionate professional to join our team as a Director of Hospitality Operations.

Job Summary

This senior leadership role will oversee the daily operations of our beach club, ensuring seamless service delivery and driving revenue growth through innovative initiatives. As a key member of our management team, you'll be responsible for developing and implementing strategies to enhance guest satisfaction, increase sales, and maintain operational efficiency.

Responsibilities
  1. Operational Management: Supervise and coordinate all aspects of beach club operations, including staff management, inventory control, and maintenance of facilities and equipment.
  2. Sales Growth: Develop and execute plans to drive sales revenue, identify opportunities for improvement, and implement changes to optimize performance.
  3. Guest Experience: Ensure that every guest has an exceptional experience, responding promptly to feedback and concerns, and making adjustments as needed to exceed expectations.
  4. Team Development: Foster a positive and productive work environment, providing coaching, training, and development opportunities to ensure that staff are equipped to deliver exceptional service.
Requirements
  • Bachelor's degree in Hospitality, Business Administration, or related field.
  • Minimum 5 years' experience in hospitality management, with a proven track record of success in leadership roles.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Able to work independently and collaboratively as part of a high-performing team.
  • Demonstrated ability to analyze data, make informed decisions, and drive business results.
What We Offer
  • Career development opportunities, including training and mentorship programs.
  • Competitive salary range: $80,000 - $120,000 per annum.
  • Benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunity to work with a dynamic and forward-thinking organization, committed to innovation and excellence.

Please submit your application, including a cover letter and resume, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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