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Global Business Development Professional
3 weeks ago
The Business Development Manager is responsible for generating new revenue and gross profit to meet targets.
This role involves actively promoting and selling services within their respective market, focusing on new business opportunities with both small / medium sized enterprises (SME) and large sized customers.
The Business Development Manager will play a key role in supporting trade lane development and coordinating with other branches for joint sales efforts. Additionally, the BDM will work to raise awareness of the service provider in the marketplace.
- Sales and Business Development:
- Actively promote and sell services to new customers, targeting SME and large businesses across the region of operation.
- Continuously secure new business opportunities to meet and exceed monthly/annual revenue and gross profit targets.
- Generate leads, pursue potential clients, and register opportunities in the CRM system.
- Relationship Management:
- Maintain and develop relationships with new and existing customers by regularly visiting accounts and validating service levels.
- Provide timely and professional follow-up to customer communications, enhancing value-added services.
- Negotiate with customers, ensuring adherence to pricing guidelines while maximizing profits.
- Market Representation & Promotion:
- Represent the service provider in the marketplace by actively promoting the brand to customers, vendors, and industry stakeholders.
- Raise awareness of the services as a reputable and reliable provider, establishing a strong presence in the market.
- Promote core trade lines and consolidation products to both existing and potential customers, with the goal of increasing profitability.
- Collaboration and coordination with WeFreight Branches:
- Collaborate with other branches to align on trade lane strategies and support global opportunities.
- Conduct joint sales calls with colleagues from other branches, ensuring a coordinated approach to large customers and cross-border opportunities.
- Actively share and identify business opportunities across the network, enhancing the overall company performance.
- Strategic Planning & Market Analysis:
- Identify and map market opportunities, designing and implementing strategic approaches to capture new business.
- Participate in weekly/monthly sales meetings, sharing insights on market trends and customer needs.
- Gather market intelligence to help develop broader market strategies, contributing to the company's overall growth.
Key Performance Indicators (KPIs):
- Achievement of monthly/annual sales and gross profit targets.
- Number of new customers acquired, and new revenue streams developed.
- Growth and development of key trade lanes.
- Level of customer satisfaction and retention.
- Coordination and success in joint sales efforts with other branches.
- Timeliness and accuracy in CRM data input and reporting.
- Conversion rate of sales visits to revenue-generating business.
Education requirements:
- Bachelor's degree in business, Sales, Marketing, or a related field.
Preferred qualifications:
- Experience in freight forwarding or logistics is an advantage.
Background and experience:
- Minimum 3-5 years of experience in sales or business development, preferably in the freight forwarding or logistics industry.
- Proven track record of achieving sales targets and generating revenue.
- Strong understanding of the market and its business dynamics.
- Experience in trade lane development and working within a global network.
- Excellent communication, negotiation, and interpersonal skills.
Competencies and skills:
- Ability to work independently with a self-motivated and disciplined approach.
- Proficiency in using CRM and ERP systems for tracking sales and customer information.
- Strong strategic thinking and market analysis skills.
- Experience in coordinating across branches or regions to drive business growth.
Core Competencies:
- Customer-focused and results-driven.
- Commercially minded with a strong drive for profit generation.
- Strong ability to promote and sell products and services effectively.
- Ability to build and maintain relationships with key stakeholders.
- Collaborative team player with cross-departmental and cross-regional coordination skills.