Customer Experience Associate
2 days ago
About the Position:
- The ideal candidate will provide a unique, joyful experience to every customer reflecting our brand values.
Key Responsibilities:
- Deliver exceptional customer service through active listening and empathy.
- Collaborate with colleagues to achieve individual and store sales targets.
- Assist in inventory management to ensure stock levels are maintained.
- Help set up visual merchandising displays that showcase products effectively.
- Minimise stock loss by following company policies and procedures.
Requirements:
- Experience in customer-facing roles with a strong focus on providing outstanding experiences.
- Confidence in approaching, connecting with, and selling to customers.
- Integrity and a commitment to doing things the right way.
- A love for teamwork in a fast-paced environment.
- A solutions-focused attitude ready to tackle challenges.
What We Offer:
- Employee discounts on our products.
- In-store coaching and comprehensive training plans.
- Opportunities for career development and advancement.
- Sales-based incentives and rewards.
- Access to our Employee Assistance Program for wellbeing and mental health support.
- Gift Cards for referring successful candidates.
About Us:
We pride ourselves on creating comfortable and luxurious sleepwear and loungewear. Our goal is to bring joy to every customer we serve.
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