Customer Experience Champion

3 days ago


Liverpool, Australia beBeeLibraryService Full time $42,320 - $45,856
Job Description

As a Library Customer Service Officer, you will be responsible for delivering exceptional customer service and best practice library services across our libraries.

Key Responsibilities
  • Provide high-quality customer service to clients in a fast-paced environment
  • Assist with information enquiries and resolve customer issues in a professional manner
  • Collaborate with colleagues to achieve team goals and objectives
Requirements & Qualifications

We are looking for an individual who has:

  • Completion or progress towards a Diploma in Library and Information Science or equivalent
  • Class C Driver's Licence
  • Demonstrated experience in a customer service environment including cash handling
  • Demonstrated ability to lead and work within a multi-branch team
Benefits
  • Learning and development opportunities
  • Subsidised parking and proximity to Liverpool station
  • Health and wellbeing benefits

This is a fantastic opportunity to join our dedicated team and contribute to the delivery of exceptional library services.

How to Apply

Please submit your application, including a covering letter and current resume, to apply for this role.



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