
Customer Experience Champion
3 days ago
As a Library Customer Service Officer, you will be responsible for delivering exceptional customer service and best practice library services across our libraries.
Key Responsibilities- Provide high-quality customer service to clients in a fast-paced environment
- Assist with information enquiries and resolve customer issues in a professional manner
- Collaborate with colleagues to achieve team goals and objectives
We are looking for an individual who has:
- Completion or progress towards a Diploma in Library and Information Science or equivalent
- Class C Driver's Licence
- Demonstrated experience in a customer service environment including cash handling
- Demonstrated ability to lead and work within a multi-branch team
- Learning and development opportunities
- Subsidised parking and proximity to Liverpool station
- Health and wellbeing benefits
This is a fantastic opportunity to join our dedicated team and contribute to the delivery of exceptional library services.
How to ApplyPlease submit your application, including a covering letter and current resume, to apply for this role.
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