IT Service Delivery Leader
4 days ago
The role of IT Service Delivery Leader is to lead the development and ongoing management of a portfolio of business-aligned IT services across their lifecycle.
Key Responsibilities:- Lead the establishment and management of the service portfolio, ensuring services deliver measurable value to the business
- Drive the operational integration of systems for hosting to support multiple entities
- Develop and refine IT service management processes across their lifecycle, ensuring continuous improvement
- Facilitate the transition of delivery into live operations, embedding best practice service support frameworks
- Collaborate with stakeholders across diverse settings to ensure services align with local and statewide needs
- You will bring extensive experience in service management within a large, complex environment
- You will have deep expertise in ITIL disciplines across Strategy, Transition, Operation and Continuous Improvement
- You will be highly skilled at analysing and presenting data to inform service optimisation
- You will hold relevant qualifications in IT Service Management or have equivalent hands-on experience
- You will confidently engage with senior stakeholders to navigate priorities and ensure service value is realised
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IT Service Delivery Leader
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Service Delivery Leader
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Service Delivery Manager
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Service Delivery Manager
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Exceptional Service Delivery Leader
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Service Delivery Leader
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Technical Service Delivery Manager
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Service Delivery Leader
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Delivery Consultant Team Leader
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Service Planning and Delivery Leader
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