Hotel Front Office Manager
2 weeks ago
About The Ultimo Sydney
Seamlessly blending heritage-listed charm with contemporary design, The Ultimo Sydney is a hotel that offers affordable stays with comfortable style. We are seeking a highly skilled and motivated Duty Manager to join our team at the heart of the action, nestled within the vibrant locale of Sydney's Chinatown.
Key Responsibilities:
- Maintain the Daily Log and Daily Reports
- Ensure guest feedback is recorded accurately and action any service recovery process in a prompt and efficient manner
- Ensure the smooth operation of Front Office & Housekeeping operations by being visible and aware of its requirements
Benefits & Perks
At The Ultimo Sydney, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing 'Elevate Perks' are available to all staff from day dot. This includes:
- Incredible team member discounts from your first day on-the-job
- 50% off stays at EVT hotels – Rydges, QT, Atura, and more
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
Requirements
To be successful in this role, you will need:
- Minimum 12 month experience in hotel reception
- RoomMaster PMS and ORS knowledge
- Highly developed interpersonal skills
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