Airline Passenger Service Representatives

2 days ago


Adelaide Airport, Australia dnata Full time
Job Overview

We are seeking skilled and dedicated individuals to join our team as Airline Passenger Service Representatives at Adelaide Airport. As a key member of our ground handling team, you will play a critical role in ensuring the smooth and efficient movement of passengers through the airport.

Key Responsibilities:

  • Provide exceptional customer service to all passengers, responding promptly and professionally to their needs and concerns.
  • Ensure that passengers are directed to the correct queue and specific areas within the airport, minimizing congestion and delays.
  • Maintain a safe and secure environment by adhering to OH & S Regulations and Company policies.
  • Communicate effectively with colleagues and stakeholders, sharing information and coordinating efforts to meet passenger requirements.
  • Promote a positive company image through your behavior, appearance, and service delivery.
Requirements
  • A commitment to providing excellent customer service and upholding the values of our organization.
  • The ability to work collaboratively as part of a team, adapting to changing situations and priorities.
  • Excellent communication and interpersonal skills, with the ability to deal with diverse customers and situations.
  • A proactive and self-motivated approach, with a focus on delivering results in a fast-paced environment.

Salary: $65,000 - $85,000 per annum, depending on experience and qualifications.

Benefits: We offer a competitive salary, plus a range of benefits including opportunities for career advancement, training and development, and a comprehensive employee assistance program.



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