Strategic Customer Engagement Leader

3 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $90,000 - $120,000
Job Title: Strategic Customer Engagement Leader

This leadership position plays a pivotal role in developing and implementing customer engagement strategies that drive business growth, loyalty, and retention. As the Head of Marketing Customer Engagement, you will lead cross-functional teams to design and execute campaigns that resonate with our customers, building strong relationships and fostering long-term partnerships.



Key Responsibilities:
- Develop and execute customer engagement strategies aligned with business objectives
- Collaborate with internal stakeholders to identify customer needs and preferences
- Design and implement marketing campaigns that drive customer acquisition and retention
- Analyze campaign performance and provide data-driven insights for future optimization

Requirements:
- Proven experience in customer engagement or marketing leadership roles
- Strong strategic thinking and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work collaboratively with cross-functional teams
- Data analysis and interpretation skills

Benefits:
- Opportunity to work with a leading financial institution
- Collaborative and dynamic work environment
- Professional development and growth opportunities

About Us:
We are a customer-owned banking organization committed to delivering exceptional service and value to our customers. Our team is dedicated to making a positive impact in the communities we serve.

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