Leaders in Customer Engagement

6 days ago

Brisbane, Queensland, Australia beBeeStrategic Full time $120,000 - $150,000
Unlock Your Potential as a Strategic Engagement Leader

We're on the hunt for a visionary Client Engagement Manager who can elevate our customers' experience and turn them into passionate advocates. If you're a skilled storyteller with a knack for strategy, data analysis, and campaign development, we want to hear from you.


The Impact You'll Make

As our ideal candidate, you'll be responsible for crafting compelling communications that spark meaningful conversations, coaching our Account Managers to deliver exceptional results, and driving engagement metrics forward. Your mission will be to propel 200+ newly acquired businesses from 'who are they?' to 'we couldn't live without them.'


Your Key Responsibilities
  • Become the architect of our comms calendar, designing engaging campaigns that resonate with our audience.
  • Craft copy that sings, from captivating subject lines to thought-leadership pieces that showcase your expertise.
  • Orchestrate event invitations and VIP gifts that delight and deepen relationships.
  • Champion data-driven decision making, tracking NPS, stack-attainment, and engagement metrics to inform our strategy.
  • Uplift others by creating templates, playbooks, and quick-hit training to empower our AM team's outreach efforts.

What We Offer
  • A competitive compensation package that rewards your skills and dedication.
  • All employees have access to Uprise, including coaching sessions with qualified professionals.
  • Enjoy hybrid working arrangements for work-life balance.
  • Take advantage of paid study days, certifications, and leadership programs.
  • Join our inclusive culture and contribute to MAD (making a difference) initiatives.
  • Pursue professional growth opportunities, including staff training and a library of resources.

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