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Strategic Leader

3 weeks ago

Brisbane, Queensland, Australia beBeeLeader Full time $120,000 - $180,000
About the Role

BOQ Group is seeking an experienced leader to fill a pivotal position in our organisation. This role offers a unique opportunity for growth and development, as you will be at the helm of driving strategic uplift programs and shaping how we deliver support to customers experiencing financial difficulty.

  • Lead cross-functional teams to achieve business objectives.
  • Develop and implement strategic plans to drive business growth and improve customer outcomes.
  • Collaborate with senior stakeholders to influence business decisions and foster a culture of excellence.

This is a leadership role that requires a strong operational and change management background. You will be responsible for coaching and mentoring other leaders and bringing a sharp focus to risk, compliance and customer outcomes.

Responsibilities
  1. Drive strategic uplift programs to improve customer outcomes.
  2. Shape how we deliver support to customers experiencing financial difficulty.
  3. Oversee the transition of hardship deliverables and embed regulatory requirements.
  4. Provide leadership to a team serving vulnerable customers.
  5. Collaborate with senior stakeholders to influence business decisions and foster a culture of excellence.
About You

We are looking for a seasoned leader with deep experience in hardship and collections. You should have a strong operational and change management background and be confident in embedding strategic programs into teams and functions.

  • Strong leadership skills with the ability to motivate and inspire teams.
  • Excellent communication and interpersonal skills with the ability to build strong relationships across the business.
  • Ability to think strategically and develop innovative solutions to complex problems.
  • Proven track record of delivering results and meeting business objectives.
About Us

BOQ Group is a dynamic and inclusive workplace that values diversity and promotes inclusivity. We offer a range of benefits to support your career development and well-being.

  • Flexible working arrangements to balance work and personal life.
  • Discounted financial products across the Group.
  • Salary packaging options to maximise take-home pay.
  • Paid parental leave with no minimum requirements.