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Customer Service Representative

2 months ago

Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full time

About Us

Bendigo and Adelaide Bank is a leading financial institution that offers a unique blend of community spirit and professional expertise.

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As the face of our branch, you will be responsible for providing exceptional service to our customers, helping them with transactions, and educating them on our online platforms and tools.

Your Key Responsibilities

  • Provide exceptional customer service and support to our customers
  • Help customers with transactions and educate them on our online platforms and tools
  • Recommend our bank's products and services to help customers achieve their financial goals
  • Work collaboratively with our team to achieve sales targets and provide a positive customer experience

About You

We are looking for someone who is passionate about delivering exceptional customer service and has a strong desire to make a real impact in our community. You will be comfortable working in a fast-paced and varied environment and have a willingness to learn and adapt to new technologies.

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to make a real difference in our community