Customer Relations Professional

10 hours ago


Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full time
About Bendigo and Adelaide Bank

Bendigo Bank is a community-focused bank that prides itself on being the only bank headquartered outside of a capital city. With over 7,000 employees, we offer opportunities for career growth while maintaining a community feel.

Job Description

We are seeking a Customer Relations Professional to join our team in Malanda. This permanent, part-time role involves working 52.5 hours per fortnight, Monday to Friday. As the face of our branch, you will provide exceptional customer service, educate customers on online platforms and tools, and recommend products and services to help them achieve their financial goals.

You will build strong connections with the community, give back, and contribute to making our communities a better place. Teamwork and collaboration are essential in meeting our goals and achieving success.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Extensive experience in customer service or sales environments
  • Demonstrated competence in achieving consistent sales results
  • An ability to communicate confidently with customers face-to-face and over the phone
  • An eagerness to understand and share what makes our bank different
  • Experience in the banking and finance industry is desirable but not essential
Benefits

We offer great benefits, work-life balance, and flexibility. You will have opportunities for on-the-job training and internal and external development programs to enhance your skills and knowledge. Our inclusive culture values diversity of thought, and we encourage applications from those who bring unique perspectives to our business.

Estimated Salary

The estimated salary for this role is around $65,000 - $80,000 per year, depending on your level of experience and qualifications.



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