Relationship Builder

5 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $120,000
About the Role

As a Lending Specialist, you will play a pivotal role in our retail branch network by building relationships with our members on base through delivery of exceptional member service while offering sound residential mortgage advice.

You will work in collaboration with staff, peers and the credit team to provide and support a positive member experience during the largest and most exciting purchase our members make – their home.

  • Providing seamless end-to-end banking experience
  • Making outbound calls to new and prospective members
  • Creating meaningful conversations with members by building trust and confidence
  • Building relationships within the Defence Community
  • Educating members to adopt and use digital banking tools
  • Growing the Mortgage and Consumer lending portfolios
  • Partnering with the Credit Team to ensure member expectations are met within a reasonable time period and within credit criteria
Key Requirements:
  • Proven customer service skills
  • Excellent communication and interpersonal skills
  • Ability to build strong relationships
  • High level of product knowledge
  • Strong analytical and problem-solving skills
Benefits:
  • A competitive remuneration package
  • Ongoing training and professional development opportunities
  • Flexible working arrangements
  • Opportunity to be part of a dynamic and supportive team
Additional Information:

We are an equal opportunity employer committed to diversity and inclusion. We encourage applications from people of all backgrounds and perspectives.

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