Customer Support Specialist
3 weeks ago
We are seeking a highly organized and customer-focused individual to join our team as a Client Services Officer.
Responsibilities:- Greet clients and visitors in a professional and friendly manner, setting the tone for exceptional service.
- Assist with basic accounting tasks such as invoicing and billing, ensuring timely and accurate completion.
- Liaise with regulatory bodies including the ATO and ASIC, maintaining compliance and upholding our reputation.
- Answer and direct phone calls to the appropriate staff members, prioritizing client inquiries and needs.
- Manage the firm's main email inbox, forwarding messages and responding promptly to maintain seamless communication.
- Schedule appointments and coordinate conference room bookings, optimizing productivity and efficiency.
- Assist clients with inquiries regarding services, appointments, and general information, providing clear and concise support.
- Process client intake forms and update client databases, ensuring accurate and up-to-date records.
- Maintain the reception area, ensuring it remains clean, organized, and presentable, reflecting positively on the firm.
- Coordinate incoming and outgoing mail and packages, streamlining logistics and minimizing delays.
- Provide administrative support as needed, adapting to changing priorities and demands.
- You will be a proactive and detail-oriented individual, capable of handling a variety of tasks with efficiency and enthusiasm.
- Prior experience working within an accounting firm is essential, with a strong understanding of ASIC and ATO regulations.
- You will have experience in a customer-facing role, providing exceptional service and support to clients.
- Strong verbal and written communication skills are required to interact confidently and professionally with clients, colleagues, and stakeholders.
- You will be able to multitask and prioritize tasks effectively, managing various responsibilities such as scheduling appointments, managing inquiries, and handling administrative duties.
- Able to handle client inquiries and resolve issues efficiently, demonstrating resourcefulness and professionalism in finding solutions.
- Familiarity with basic accounting terminology and processes is necessary to provide effective support.
Our boutique accounting firm in South Yarra 3141 is dedicated to delivering exceptional service and upholding our reputation for excellence. As a Client Services Officer, you will play a pivotal role in achieving this goal.
The ideal candidate will possess a strong work ethic, excellent communication skills, and a passion for delivering exceptional customer experiences. If you are a motivated and organized individual who is eager to take on new challenges, we encourage you to apply.
-
South Yarra, Victoria, Australia MAPM International Full timeAbout UsMAPM International is a leading independent footwear supplier, proudly operating in South Yarra, Melbourne since 1996.We've grown into a dynamic business, expanding across retail, wholesale, and online with our beloved brands—Wild Rhino, Nude, and JayneSays. As we continue to expand our reach in Australia and New Zealand, we are looking for an...
-
Customer Experience Specialist
4 weeks ago
South Yarra, Victoria, Australia Officeworks Full timeAbout usAt Officeworks, we thrive in a dynamic environment that fosters growth and innovation. Our customers, team members, and community are at the heart of everything we do.We're a company that's passionate about making a difference through our products and services. With close to 10,000 team members and a national footprint of over 168 retail stores...
-
Administrative Support Specialist
3 weeks ago
South Yarra, Victoria, Australia MAPM International Full timeAbout MAPM International:We are a leading independent footwear supplier with over 25 years of experience. Our business is built on a foundation of excellent customer service, quality products, and a passion for innovation.Full-Time Position in South YarraWe are seeking an experienced Administrative Support Specialist to join our team. The successful...
-
South Yarra, Victoria, Australia MAPM International Full timeAbout UsMAPM International is a renowned independent footwear supplier based in South Yarra, Melbourne. Established in 1996, we have grown into a dynamic business with a strong presence across retail, wholesale, and online channels through our beloved brands—Wild Rhino, Nude, and JayneSays.The RoleWe are seeking a highly motivated and organized individual...
-
Front Desk Support Specialist
2 weeks ago
South Yarra, Victoria, Australia people2people Full timeJob OverviewWe are seeking a skilled and experienced Front Desk Support Specialist to join our team in South Yarra, Melbourne. The successful candidate will be responsible for providing exceptional customer service, handling administrative tasks, and supporting the accounting firm's operations.About the RoleThe ideal candidate will have previous experience...
-
South Yarra, Victoria, Australia MAPM International Full timeAbout UsMAPM International is a leading independent footwear supplier, operating from Melbourne since 1996. We've grown into a dynamic business, expanding across retail, wholesale, and online with our beloved brands.The RoleYou will be at the heart of our operations, ensuring smooth coordination across various areas while delivering exceptional customer...
-
Customer Service Ambassador
3 weeks ago
South Yarra, Victoria, Australia Credit Union Australia Full timeCustomer Service AmbassadorAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our vibrant customer centre located in the heart of South Yarra. As a Contact Centre Specialist, you will be the first point of contact for all inbound calls from customers and be responsible for delivering an exceptional customer service...
-
South Yarra, Victoria, Australia City of Stonnington Full timeAt City of Stonnington, we are committed to delivering exceptional library services to our community.We are seeking a skilled Technical Support Specialist to join our team and contribute to the maintenance of our library's technology infrastructure.This role will be based at our vibrant Malvern library, where you will have the opportunity to make a...
-
Customer Service Representative
3 weeks ago
South Yarra, Victoria, Australia Credit Union Australia Full timeCustomer Service Representative - Banking and Finance About UsGREAT SOUTHERN BANK is a customer-obsessed organisation that wants to make a difference by helping our customers achieve their financial goals.We are seeking an experienced Contact Centre Specialist to join our team in the heart of South Yarra, Melbourne. This role will be the first point of...
-
Administrative Support Specialist
3 weeks ago
South Yarra, Victoria, Australia people2people Full timeJob OverviewWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at a boutique accounting firm in South Yarra.About the RoleThis is a rewarding opportunity to work as the first point of contact for clients, delivering exceptional service and upholding the firm's reputation for...
-
Dedicated Office Support Specialist
4 weeks ago
South Yarra, Victoria, Australia MAPM International Full timeWe are seeking a highly organized and detail-oriented Admin & Customer Support Coordinator to join our team at MAPM International in South Yarra, Melbourne.As a key member of our operations team, you will be responsible for ensuring seamless coordination across various areas of our business while delivering exceptional customer service.Main...
-
Customer Service Specialist
4 weeks ago
South Yarra, Victoria, Australia Officeworks Full timeAbout UsAt Officeworks, we strive to make a positive impact on our customers' lives. As a leading retailer of office supplies and solutions, we understand the importance of delivering exceptional customer service.We are currently seeking passionate and dedicated team members to join our South Yarra store. As a key member of our team, you will be responsible...
-
Digital Growth Marketing Specialist
1 month ago
South Yarra, Victoria, Australia King Kong Full timeAbout UsWe are King Kong, a full-service digital marketing agency that has been consistently ranked as one of the fastest-growing companies in the country. Our team of experts is dedicated to helping our clients achieve their growth goals through innovative strategies and exceptional customer service.The OpportunityWe are currently seeking a Digital Growth...
-
Family Law Specialist
1 month ago
South Yarra, Victoria, Australia people2people Full timeJoin Our Team As a highly regarded specialist law firm, we are seeking a diligent and motivated individual to join our established and collegiate team as a Family Law Specialist. The successful candidate will be supporting a Partner, Senior Associate, and Junior Lawyer, with an exciting and varied caseload of legal and administrative work;Liaising with...
-
Operations Coordinator
3 weeks ago
South Yarra, Victoria, Australia MAPM International Full timeJob SummaryWe are seeking a highly skilled and organized Operations Coordinator to join our team at MAPM International. This role is ideal for an individual with experience in administrative tasks, customer service, and inventory management.
-
Customer Service Ambassador
4 weeks ago
South Yarra, Victoria, Australia Officeworks Full timeAbout UsAt Officeworks, we strive to make a positive impact on our customers' lives. Our company culture is built around delivering exceptional customer experiences, and we're seeking passionate team members to help us achieve this goal.Job DescriptionWe are looking for a part-time Customer Service Ambassador to join our South Yarra store team. As a key...
-
Aged Support Specialist
1 month ago
South Yarra, Victoria, Australia Newly by HealthcareLink by Healthcarelink Full timeAbout UsNewly by HealthcareLink is a community for people with disability and their families, providing support workers who fit their needs and share their interests. We offer a platform for individuals to find, hire, and manage local support workers, promoting independence, choice, and control.Duties and ResponsibilitiesPersonal CareSocial SupportDomestic...
-
Customer Relationship Manager
4 weeks ago
South Yarra, Victoria, Australia SCHNITZ Full timeAbout SchnitzSchnitz is a proud Australian success story, serving up golden-crumbed, pan-fried schnitzels since 2007. We've grown from a small family business into a nationwide franchise, but our passion and care for crafting each schnitzel remains unchanged.We're more than just a food business; we're a team that genuinely cares about our customers and...
-
Technical Support Specialist
4 weeks ago
South Yarra, Victoria, Australia SICE Pty Ltd Full timeJob Description:SICE Pty Ltd is seeking a highly skilled Junior Support and Maintenance Engineer to join its team in the ongoing preventive and corrective maintenance, monitoring, and continuous upgrading of Operation Management and Control Systems (OMCS) and sub systems in operation.Key Responsibilities:Preventative and corrective maintenance and monitoring...
-
Digital Marketing Specialist
1 month ago
South Yarra, Victoria, Australia King Kong Full timeFacebook Ads Specialist RoleWe're seeking a highly skilled Facebook Ads Specialist to join our team at King Kong, a leading digital marketing agency.As a Facebook Ads Specialist, you'll be responsible for managing and optimising our Facebook Ads campaigns, ensuring maximum ROI and conversion rates.Key responsibilities include:Setting up, managing, and...
