Business Operations and Customer Support Specialist

3 weeks ago


South Yarra, Victoria, Australia MAPM International Full time
About Us

MAPM International is a leading independent footwear supplier, operating from Melbourne since 1996. We've grown into a dynamic business, expanding across retail, wholesale, and online with our beloved brands.

The Role

You will be at the heart of our operations, ensuring smooth coordination across various areas while delivering exceptional customer service.

  • Responding to customer inquiries with warmth and professionalism.
  • Managing inventory, processing online orders, and handling returns.
  • Coordinating office logistics, including postal and courier deliveries.
  • Organising travel arrangements for our MAPM team.
  • Managing office supplies and stationery orders.
  • Handling office expense management and credit card reconciliations.
  • Supporting general administrative tasks as needed across the business.
About You

We're looking for someone who thrives in a fast-paced environment and brings a positive attitude to every task.

  • Proven experience in a similar role.
  • A passion for problem-solving and working under pressure.
  • High attention to detail and accuracy in data entry.
  • Strong communication and organisational skills.
  • Intermediate skills in MS Office.
  • A team-oriented mindset and ability to multi-task.
  • Great time management skills.
Estimated Salary: $60,000 - $80,000 per annumBenefits

At MAPM International, we believe in the power of teamwork and celebrating our successes together. We offer a fun, collaborative work environment with generous staff discounts and plenty of opportunities for career growth.



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