Healthcare Customer Service Representative

1 week ago


Sydney, New South Wales, Australia DCL Recruitment Full time
Customer Service Natural Health Industry

We are seeking a highly skilled and motivated Healthcare Customer Service Representative to join our team in a Full Time role.

The ideal candidate will have strong communication and organisation skills, with previous experience working within a corporate environment assisting customers and managing tight timelines. A bright and can-do attitude is essential to assist our friendly and professional team during this busy period.

Key Responsibilities:

  • Order taking - inbound calls & answer emails
  • Process purchase orders
  • Live chat (online customer service)
  • General admin duties
  • Liaise with Warehouse and logistics

Requirements:

  • Excellent communication skills
  • Confidence & maturity to deal with difficult customers
  • Previous phone based customer service experience
  • PC skills / MS Office
  • Experience using ERP & CRM systems
  • High level phone call etiquette and call handling skills

Prior experience in the Pharmaceutical / Medical Device Industry is highly desirable. The successful applicant will have a high level of autonomy and ability to self-direct work.

Benefits:

  • A competitive hourly rate paid weekly
  • An office based role with some flexibility to work from home once trained

About Us: As a leading recruitment agency, we pride ourselves on delivering exceptional results for our clients and candidates alike. If you are passionate about providing outstanding customer service and would thrive in a fast-paced environment, please submit your resume or apply online.



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