Healthcare Customer Service Representative
1 week ago
We are seeking a highly skilled and motivated Healthcare Customer Service Representative to join our team in a Full Time role.
The ideal candidate will have strong communication and organisation skills, with previous experience working within a corporate environment assisting customers and managing tight timelines. A bright and can-do attitude is essential to assist our friendly and professional team during this busy period.
Key Responsibilities:
- Order taking - inbound calls & answer emails
- Process purchase orders
- Live chat (online customer service)
- General admin duties
- Liaise with Warehouse and logistics
Requirements:
- Excellent communication skills
- Confidence & maturity to deal with difficult customers
- Previous phone based customer service experience
- PC skills / MS Office
- Experience using ERP & CRM systems
- High level phone call etiquette and call handling skills
Prior experience in the Pharmaceutical / Medical Device Industry is highly desirable. The successful applicant will have a high level of autonomy and ability to self-direct work.
Benefits:
- A competitive hourly rate paid weekly
- An office based role with some flexibility to work from home once trained
About Us: As a leading recruitment agency, we pride ourselves on delivering exceptional results for our clients and candidates alike. If you are passionate about providing outstanding customer service and would thrive in a fast-paced environment, please submit your resume or apply online.
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