Senior Administrator

1 week ago

Perth, Western Australia beBeeTeamLeader Full time $82,617 - $84,255
Job Title: Team Leader in Day Therapy Unit

The Day Therapy Unit Team Leader plays a pivotal role in driving the administration operational requirements of the Day Therapy Unit (DTU) and supporting the team with high-quality clerical services.

In this key position, you will have the opportunity to review and improve processes and procedures to enhance operational compliance.

You will be responsible for managing daily clerical activities, preparing departmental rosters, coordinating leave relief, and supervising reception areas. You will also support the Manager Allied Health in managing caregiver disciplinary matters, recruitment, and training of clerical caregivers.

Above all, patient care will be at the core of everything you do, committing to and supporting our Mission and Values.

Key Responsibilities:

  • Prepare departmental rosters for DTU Administration Caregivers
  • Coordinate leave relief including planned and unplanned leave ensuring all reception areas are covered appropriately
  • Supervise and coordinate daily clerical activities, including monitoring and supporting clerical caregivers
  • Support the Manager Allied Health in managing caregiver disciplinary matters, recruitment, and training of clerical caregivers
  • Receive new referrals, enter the information into the Patient Administration System (WebPAS), and have all referrals assessed by clinicians
  • Monitor and action Outpatient requests from the Clinical Information System (CIS)
  • Create and maintain patient information in the Patient Administration System in a timely manner
  • Ensure that appropriate action is taken for appointments, including arranging tests and the availability of all patient documentation prior to the appointment
  • Manage the DTU waitlist
  • Receive all Outpatient-related telephone calls, evaluate, and initiate any action required

Requirements:

  • Experience in varied clerical duties
  • Proficiency in using varied computer software packages, including Patient Administration systems and MS Office products
  • Strong front-line and customer focus
  • Ability to use own initiative and organise and prioritise clerical tasks with minimal supervision

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