Laboratory Services Coordinator
1 month ago
About The Company:
Our client is a contract testing laboratory specializing in chemical, microbiological, and physical analysis for manufacturers across various sectors. They play a vital role in the industry, providing critical services to their clients.
Role Overview
We are seeking an experienced Laboratory Services Coordinator to join our team. This is an entry-level/early-career role that would suit a fresh graduate or someone looking to transition from a laboratory-based position to customer service.
The successful candidate will be responsible for:
- Primary communication with existing customers through telephone and email
- Providing insight and resolution on sample and results discrepancies
- Scheduling daily analytical service and registration team activities
- Ensuring appropriate allocation of duties, liaising with clients, meeting agreed turnaround times, and participation in meeting quality and efficiency standards
- Responsible for ensuring samples are registered and made available for testing as soon as possible
- Work with the team to drive forward continuous improvement
- Ensure quality standards, procedures, safety, and policies are achieved at all times
- LIMS system entry and review
- Liaise with the quality team in providing quality results and documentation
- Promote communication and teamwork to achieve best outcomes for clients
- Additional duties as required
Requirements
To be successful in this role, you will need:
- BSc in Microbiology or other scientific discipline, diploma in laboratory techniques, or equivalent
- Basic knowledge of GLP/GMP
- Excellent verbal and written communication skills
- Sound report writing skills
- Organization skills and strong attention to detail
- Full working rights in Australia
About You
We offer a competitive salary of $60,000 - $70,000 per annum, depending on experience. KE Select is one of Australia's leading Life Science & Medical Technology recruitment firms, with established reach throughout ANZ, Asia, and the UK.
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