Laboratory Services Coordinator

4 hours ago

Sydney, New South Wales, Australia KE Select Full time

About The Company:

Our client is a contract testing laboratory specializing in chemical, microbiological, and physical analysis for manufacturers across various sectors. They play a vital role in the industry, providing critical services to their clients.

Role Overview

We are seeking an experienced Laboratory Services Coordinator to join our team. This is an entry-level/early-career role that would suit a fresh graduate or someone looking to transition from a laboratory-based position to customer service.

The successful candidate will be responsible for:

  • Primary communication with existing customers through telephone and email
  • Providing insight and resolution on sample and results discrepancies
  • Scheduling daily analytical service and registration team activities
  • Ensuring appropriate allocation of duties, liaising with clients, meeting agreed turnaround times, and participation in meeting quality and efficiency standards
  • Responsible for ensuring samples are registered and made available for testing as soon as possible
  • Work with the team to drive forward continuous improvement
  • Ensure quality standards, procedures, safety, and policies are achieved at all times
  • LIMS system entry and review
  • Liaise with the quality team in providing quality results and documentation
  • Promote communication and teamwork to achieve best outcomes for clients
  • Additional duties as required

Requirements

To be successful in this role, you will need:

  • BSc in Microbiology or other scientific discipline, diploma in laboratory techniques, or equivalent
  • Basic knowledge of GLP/GMP
  • Excellent verbal and written communication skills
  • Sound report writing skills
  • Organization skills and strong attention to detail
  • Full working rights in Australia

About You

We offer a competitive salary of $60,000 - $70,000 per annum, depending on experience. KE Select is one of Australia's leading Life Science & Medical Technology recruitment firms, with established reach throughout ANZ, Asia, and the UK.

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