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1 week ago
We are seeking a leader to spearhead the success of our Applications and Technical Command Centre. The ideal candidate will possess exceptional customer service and technical support skills, driving customer advocacy and business retention through strategic leadership.
Key Responsibilities- Collaborate with cross-functional teams to develop and implement strategic objectives aligned with business requirements.
- Built strong relationships with key stakeholders across the diagnostics network to enhance customer engagement.
- Oversee daily leadership and operational management of both teams, ensuring compliance with ISO standards.
Requirements:
- Bachelor's Degree in a business or life sciences/biomedical science discipline; minimum 5 years' experience in the diagnostics industry.
- Growth mindset with demonstrated leadership experience in managing high-performing teams.
Travel: Estimated 30% of the time.
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